In a video shared to Huseman’s TikTok account, Kelsey can be seen approaching the house while handing advice via the doorbell camera on how to make it safer. In a sing-song tune, she said: “Hello Jennifer, I hope your Monday is going well. You have no markers on your house, and that [makes it] hard to find your house.”
But delivery driver Kelsey’s concern wasn’t just for the ease of her own job, but the safety of Huseman in an emergency. “What if you needed medical assistance and the paramedics didn’t know your town well, come on man,” she added. “Have a great day.”
Huseman confirmed in a later video that Jennifer was the previous owner of the house, and was still receiving deliveries at the address. In just five days, the video has gained over 3 million views, with commenters rushing to applaud Kelsey for her advice.
The video can also be seen in full here.
“This is a person who cares about people. We need more of her,” wrote one TikTok user.
In a video update, Huseman explained that they had only moved in weeks prior and hadn’t realized that they didn’t have any visible house numbers. Now, she’s added mailbox stickers and house numbers, and plans on painting them on the driveway too.
After the attention on the doorbell video, Kelsey started her own TikTok account under the handle @queenofconsent, where she thanked people for the support online, adding the reason she notices safety concerns like the house numbers—she used to work in ResLife and student affairs, meaning she has crisis management experience.
“Anytime I do go out and deliver packages or make any deliveries, if I see something, I say something,” she said.
In further videos, Kelsey also shared more insight on some safety concerts she notices while working. “Unclear entrances and exits,” she noted. “What if you need to leave your house or EMS [Emergency Medical Services] needs to come into your house. Thinking about clear pathways, I often see a lot of bikes, like kids’ bikes, in the front doors.”
Newsweek has contacted Jessica Huseman and Kelsey for comment.